Medical Practice Consulting

Medical Practice Consulting

Our Medical Practice Consulting services help healthcare organizations improve operational performance while supporting the clinicians and teams delivering patient care every day. By aligning clinical operations with business objectives, we can help you with staffing optimization, workflow improvement, practice profitability, patient access improvementand provider productivity, creating a stronger foundation for sustainable growth. 

Our Medical Practice Consulting services help healthcare organizations improve operational performance while supporting the clinicians and teams delivering patient care every day. By aligning clinical operations with business objectives, we can help you with staffing optimization, workflow improvement, practice profitability, patient access improvementand provider productivity, creating a stronger foundation for sustainable growth. 

Supporting Both Outpatient and Inpatient Care Settings

Outpatient Medical Practice Consulting

We can support physician groups, specialty practices, ambulatory infusion centers, and healthcare platforms through workflow improvement, staffing optimization, patient access strategies, referral management, and scalable growth planning. 

Inpatient Medical Practice Consulting

Helping hospitals and healthcare systems strengthen nursing operations, workforce utilization, patient experience, quality outcomes, regulatory preparedness, leadership development, and operational performance. 

How we can help your practice

Explore the services our revenue cycle management professionals can provide.

Workflow Optimization

Evaluate and redesign workflows to reduce delays, eliminate rework, and create more efficient processes across clinical and administrative teams. We help improve patient flow, care coordination, and day-to-day operations. 

Staffing & Workforce Optimization

Assess staffing models, role responsibilities, and workforce utilization to ensure teams are operating effectively. We help organizations align responsibilities so licensed clinicians can practice at the top of their license while reducing unnecessary administrative burden. 

Referral Management & Patient Access

Streamline referral intake, screening, scheduling, and communication processes to improve patient access and reduce delays. Our team helps create a seamless experience for patients, care teams, and referral partners. 

Scheduling & Capacity Management

Improve scheduling practices to maximize provider availability, reduce downtime, minimize no-shows, and balance patient demand. We help organizations create sustainable scheduling strategies that support both patient care and business performance. 

Clinical Operations Assessments

Conduct comprehensive evaluations of clinical and operational processes to identify improvement opportunities. We assess workflows, team structure, communication pathways, and operational performance to support long-term success. 

Leadership Development & Coaching

Support physician leaders, clinical leaders, and management teams through coaching, mentorship, and operational guidance. Our goal is to strengthen leadership capabilities, improve accountability, and prepare organizations for growth. 

Performance Improvement & KPI Strategy

Develop meaningful dashboards, performance metrics, and reporting tools that transform operational data into actionable insights. We help leaders monitor progress, identify trends, and make informed decisions. 

Change Management & Growth Planning

Guide organizations through growth initiatives, new service offerings, operational changes, and process improvements. We help create scalable structures and sustainable strategies that support future success. 

Our Difference

Clinical Experience Meets Operational Strategy

Our Medical Practice Consulting team brings firsthand experience leading clinical teams, managing healthcare operations, and supporting organizational growth.We understand the realities clinicians, care teams, and healthcare leaders face every day because we’ve worked in those environments ourselves. By combining frontline clinical realities with operational and business strategy, we deliver practical recommendations that support both exceptional patient care and strong business performance. 

Whether we’re supporting a physician practice, infusion center, specialty clinic, or hospital department, our goal is to create practical solutions that improve your efficiency, strengthen team your engagement, enhance your patient’s experiences, and support your long-term success. 

Medical Practice Consulting in Action

See how we can help practices like yours.

Referral Process Transformation

The challenge: An infectious disease clinic had more than 300 patients waiting to be screened and scheduled, with referrals arriving through five different channels. 

 

The outcome: By redesigning workflows and creating a more structured referral process, the clinic reduced its backlog to fewer than 20 patients waiting to be screened and scheduled. Patients were contacted within one week of referral receipt – all without adding staff or implementing new systems. 

Strategic Infusion Scheduling

The challenge: An infusion center needed to balance scheduled chronic patient treatments while maintaining capacity for urgent antibiotic referrals that support hospital discharges. 

 

The outcome: Leveraging both clinical and operational insights, scheduling processes were optimized to accommodate routine and urgent patient needs. The result was improved capacity utilization, stronger hospital relationships, and enhanced financial performance. 

Is Medical Practice Consulting Right for You?

You may benefit from this service if:
  • Providers spend too much time on administrative work
  • Staff turnover is affecting operations
  • Patients experience delays in scheduling or care coordination
  • Referrals are not being processed efficiently
  • Growth has outpaced your operational infrastructure
  • Licensed staff are not practicing at the top of their license
  • You need help scaling services or locations
  • Operational inefficiencies are impacting financial performance  

If you answer “yes” to some or all the questions above, our services may be a great fit for your organization. 

Is Medical Practice Consulting Right for You?

You may benefit from this service if:
  • Providers spend too much time on administrative work
  • Staff turnover is affecting operations
  • Patients experience delays in scheduling or care coordination
  • Referrals are not being processed efficiently
  • Growth has outpaced your operational infrastructure
  • Licensed staff are not practicing at the top of their license
  • You need help scaling services or locations
  • Operational inefficiencies are impacting financial performance  

If you answer “yes” to some or all the questions above, our services may be a great fit for your organization. 

Key Contact

Brittany Frantzen

Healthcare Advisory Director

Brittany Frantzen is a multi-disciplinary healthcare advisory leader who consults with practices to improve operational performance and navigate the complex healthcare landscape. Her work focuses on helping organizations align operational strategy, workforce models, and financial performance to support long-term sustainability and quality outcomes. As a clinician turned healthcare administrator, Brittany’s perspective is shaped by firsthand field experience, allowing her to deliver practical advisory services informed by the realities of healthcare delivery.

Hover over Brittany’s headshot to view contact information, read her full bio, or connect on LinkedIn.

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